Shipping

Shipping Policy

Use this guide from owalat to review processing, delivery, and tracking.

What owalat customers should know about processing and transit
Order preparation normally takes place within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.

What owalat customers should know about delivery area
Orders can be shipped only to addresses within the United States. Standard shipping is free.

returns after delivery at owalat
Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, owalat also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.

owalat: tracking and addresses
As soon as tracking is available, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.

owalat: delivery issues
For a delivery problem shown by tracking, or if an order arrives damaged or incomplete, contact Support@owalat.shop or 3479883731. We will work with the carrier and provide an appropriate resolution under our Refund Policy.

Merchant Information
Business name: owalat
Brand name: owalat
Email: Support@owalat.shop
Phone: 3479883731
Physical address: 559 E 11th St, Chattanooga, Tennessee, 37403, United States